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Ride safe and secure
24/7 motorcycle roadside rescue.
After hours towing and roadside service: Terry Purdom
817-319-2222.
www.ridesafetx.com
TOLL FREE NUMBER
1.866.698.9090
Click HERE to email us with any questions!
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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"They make you feel like part of the family. I have never experienced this much care and attention from any business. They have me for life!"
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By: Travis Fort Worth,TX
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"I have had a great experiance dealing with Ft.Worth Harley. I have bought two bikes from Vince and could not ask for a better person to do business with. The management is outstanding. The service dept. went above and beyond my expectations fixing a small problem I had. My family and I will always do business with yall. Thanks. "
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By: Daniel mansfield,TX
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"I highly recommend this dealership to anyone. All sales, finance, parts, service, and motorclothes personnel were very professional and extremely pleasant to deal with. The purchase of my new Ultra at this dealership exceeded all my expectations. Thanks."
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By: Bill Euless,TX
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"Great store, Great people, LOVE IT....... Mike Jamison Ft. Worth Tx. "
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By: Anonymous ,TX
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"This is my first venture with a Harley. I just recentley purchused one from Shaun. It was the most pleasant experience I've ever had with a salesman. He took care of me from top to bottom and with class and dignity. I would also like to give a special shout out to Ashley(blonde hair) who helped me pick out some clothes which I've already got some real positive comments on and the brunette Ashley who helped me out with helmets. Thanks again, you have a customer for life."
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By: Trey Fort Worth,TX
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"I would like to recognize Gary and the techs in the service department for outstanding service in fixing an intermittent problem I was having with my Road King. Gary was extremely flexible in helping me get my bike in for service and stayed on top of the troubleshooting until the problem was diagnosed and corrected.
Great job guys !!!
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By: Ernie Keller,TX
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"Fort Worth Harley-Davidson is like family to my wife and I. Especially J.W. and Rex. All the guys in service (mario, Gary, Spanky, G.W, Randy al the rest of the guys are great. "
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By: Kenneth wEATHERFORD,TX
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"Randy in service was great to talk to and very professional. I was driving all the way up to American Eagle and think they are great as well but the drive is tough. We will not go to HD Grand Prairie due to lack of service and professionalism. Many friends have complained about everything from sales associates there to service issues.(Last biggie: after stating they would not keep a 500.00 deposit and would return it if the deal fell through, they kept it and lost our business for life)(since then, me and my friends have spent over 100,000.00 in the last 6 months at American Eagle, Denton)).
I have helped sell 5 bikes so far through American Eagle but just too far but willing to travel for good service. We want to call Ft Worth HD home since you are close and we had a great experience through the Service Department and a few other times through the parts dept. I have three other friends looking to purchase and I will bring them in on Saturday to demo.
As professionals our self, we believe in the "Customer For Life Philosophy" and customer service and good old fashioned common sense is so important when taking care of current clients and past clients. Randy (Svc Mgr), thanks for convincing us that Ft Worth Harley is the place to be for our HD needs.
To Your Success,
Larry Corrales
817-987-3200
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By: Larry Arlington,TX
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"These guys were so kind to deliver my bike home. This is my first bike. I learn fast, and after a week I started riding my Sporty to work.
Thank you for a great experience!
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By: Javier Keller,TX
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"In 2006 I purchased a new Big Dog K-9 Chopper. Rex and JW are wonderful people to work with. The service department is awesome, especially Mario and Gary. Fort Worth Harley / Big Dog is the best ..... Kenny "
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By: Kenny Weatherford,TX
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"My wonderful girlfriend ( Vickie M.)and I just bought a 2002 Fat boy from your your store on Thursday 6/21/07. This is not my first motorcycle but it is my first Harley. We did not arrive until late afternoon. We had a great experience and really enjoyed working with Vince. He was able to take care of all our needs and had us out the door on the bike that day. The Crew in the Accessories Dept. was just as kind and helpful in taking care of us and helping with the proper helmet fits and choice. Thanks Vince and and Fort Worth Harley for the great experience and ride. we will continue to visit and do business with you as long as we receive this type of service.
Thanks, Lynn R. "
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By: Lynn Fort Worth,TX
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"My buddy and I rode out to your dealership this last Saturday. We came in from the North on 35W. I knew 'basically' where you were located but not exactly. I was relieved when I saw your billboard on the South bound side of 35W just North of Loop 820. My relief quickly went away when the billboard did not tell me where to exit! It gives your actual street address but that is almost useless on the highway. Your billboard would be much more uesful to travlers if it had the exit number or exit name (or both) in stead of your street address.
Having owned my own business before and having had used billboards I know that they are not a real inexpensive form of advertising. But, they can really pay for themselves if they lead customers to your location. It is just my suggestion and I thought you might like the input. I would want to get the most from any form of advertising in which I invested; I know you do, too.
Love the store! Love the sitting area outside... love the clothing dept... great staff! Good luck!
Best regards,
Doug
Dallas, TX
(a REAL billboard reader and user)"
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By: Doug Dallas,TX
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" I recently broke down within 1 mile of the hd dealership in grand prairie. I "limped" my bike on over to their shop ,they told me they couldn't get to it,that i couldn't leave it as they had no room and they probably didn't have the part to fix it anyway. So i called Mario at Fort Worth HD,he told me to bring it on over...they had it repaired in about an hour!!!
Thanks,Fort Worth HD is a 5 star dealership."
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By: Lanney Irving,TX
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"Great store, Great Staff!!! "
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By: Steven Big Spring,TX
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"I brought a used FXDL FROM FORTWORTH HARLEYDAVIDSON I was treated very nice by everyone there I was even helped by the mechanics to load my bike on the trailer now thats service"
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By: Howard Gainesville,TX
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"Great attitude by Gary Hall when I set up an appointment for my Road King. Same "can do" and welcome attitude when I dropped off the bike. Fast service and great results."
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By: Paul Keller,TX
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"I came to Ft. Worth Harley Davidson fully expecting to get pushed backwards out the door, but to my surprise they worked with me and actually got me financed on a Like New Sportster XL 1200C. I really enjoyed talking with J.W. and Shawn during the whole process. I will forever be a customer of the dealership. I will recommend all my friends that ride to Ft. Worth Harley Davidson. I'll be back in a couple of years to get a big touring bike. I'll be checking back on occasion for parts and service as well as just coming out to enjoy the ride and get a hot dog. Sincerely Ron Cox"
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By: Ronald Grand Prairie,TX
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"Visited the store for the first time on saturday January 27. Looked around for a little bit at all the bikes and had several employees ask if they could help. When i decided to start asking questions, Vince Williams was the one who helped me. He answered all my questions, didn't act like i was wasting his time and went inside for the keys to 2 different bikes that i asked about. We left the store, came back about an hour later and Vince was right there to help us again. I found the bike i liked and filled out paperwork. Called him on monday with a couple more questions and picked my bike up on Tuesday afternoon. My overall experience with Fort Worth Harley Davidson was great. I will definetly be back for appareal and accesories for my new ride."
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By: Keven Millsap,TX
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"Well this was my second Harley in the last year. My first was totaled in a wreck when I was t-boned by a girl not paying attention. So after I healed and the insurance was off and running paying thhe 06 Electra Glide off and contacted Shawn Carpenter again, except this time I never SAW the bike before I purchased it. I was in Boston on a buisness trip and I contacted Shawn over the phone. I told Shawn what I wanted and all the Extras that I wanted. Shawn Ordered the 07 Electra Glide (all quick Detachable)and all the extras that I wanted. Since Shawn knew my taste from the 06, he went to work. When I got home from Boston, I went to Fort Worth Harley to see my 07 Electra Glide being driven in from Austin on the back of the trailer. 4 days later and alot of added extras, I drove my ride away. Shawn Carpenter is the man, and will continue to have my buisness when buying Harleys. I also want to Thank DJ is customer Service for all the Help with the insurance companies while dealing with the accident from the 06. Its worth the drive for me from Denton to come to Fort Worth Harley for this type of SERVICE!!!!
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By: Brett Denton,TN
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"A "Totally Awesome" experience.
I purchased my Ultra Classic in June 2006. Your Staff (Mark Arriaga) was exceptionally helpful in answering my questions and was persuavise in helping me make the correct decision to buy a Harley Davidson Motor Cycle. I have a similar experience with your service manager (Gary Hall), he too has been exceptional in assisting me with service related issues.
And each time I visit your store I receive assistance from your staff that is unbeliveable.
As a consumer, I feel your dealership and staff are doing an exceptional job in supporting it's customers base. Thanks............. YOU are DOING it RIGHT........"
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By: Anonymous Benbrook,TX
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"I was in your store twice today and am going to buy a new bike soon might of been today, however the expierance I had with your salesman Vance, I can't say that I will ever step into your store ever again and I will tell everyone about how sorry your employee's are, I hope that Mr. Don Smith values his customers more than the way I was treated today I would be pleased to share my story with anyone who cares."
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By: Terry Keller,TX
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"I purchased a 2006 Dyna Wide for myself and a 2006 Sportster 1200L for my wife. The Sales Dept. is awesome to work with. Thanks Vince for your help. I wish to thank Gary in Service for all he has done for me. He always finds solutions and every job done there has been of the highest quality. Thanks Gary....you'll get all our business!! Everyone at your dealership is courteous and makes each visit a good one. Great place to go and just hang out. Meet new friends there each time. Best of luck to you all in the future."
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By: John Arlington,TX
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"My dyna low rider is more than I expected. Great bike.
Thanks for the great service Vince."
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By: Anonymous Ft Worth,TX
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"Mr.Shawn Carpenter is the BIG DOG of sales and I will let all the bros. know to ask for him . He went beyond all means to take care of me, and his boss needs to go over and pat him on the back and give him a raise.
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By: John Boy Watauga,TX
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"Recently purchased my "first" Harley from Shawn at Fort Worth Harley Davidson; couldn't ask for a better person. Shawn made by buying experience "fun" and has gone out of his way to help me with all my Harley needs. I am very proud to say that I am a Fort Worth Harley-Davidson family member for life. Come check em out and be sure to ask for Shawn. "
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By: Shirley Burleson,TX
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"I really enjoyed dealing with Vince on the purchase of two new sprotster customs. I would recommend anyone looking for a new bike to go to Fort Worth Harley and ask for Vince."
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By: Chris Fort Worth,TX
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"I thought it couldn't happen, but Fort Worth Harley Davidson got me on a brand new 2006 Ultra Classic. It was pain free and enjoyable. See Vince if you want a new Harley. Thank you Vince and crew."
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By: LARRY MINERAL WELLS,TX
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"Once the money is spent these guys are done with you. Customer service went right out ht window once delivery was taken. Sorry, but attitude goes a long way... in either direction. I'll be going elsewhere from now on so I don't "bother" these guys anymore."
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By: Anonymous ,XX
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"thanks to JW,BRANDY and MAEGAN for there outstanding service with the purchase of my new bike. They made it extremely fun and exciting. The best service I have recieved with any of my bike purchases. Thanks again for all of your help. William Goff Waxahachie,Tx "
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By: william waxahachie,TX
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"THE ACCESSORIES DEPARTMENT WAS EXTREMELY HELPFUL AND KNOLEDGEBLE. THE HELPED ME PICK THE PERFECT HELMET BY FIT AND FUNCTIONALITY. I WILL HIGHLY RECOMMEND THE DEALERSHIP.
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By: LES IRVING,TX
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"My Thanks goes out to Vince & Meagan for getting me on My next Harley - Those 2 deserve a Praise. Thanks to you both for making my experiance a great one.I have had a bad experiance with 1 of your other employess & swore never to purchase anything from Fort Worth Harley again, But Thanks to VINCE & MEAGAN, I hope to enjoy, more visits."
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By: Lindy Arlington,TX
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"Please disregard my previous message. I mistook your shop for the one over in Bedford. I had a really good experience at your place. Sorry for the confusion. Thanks."
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By: Gretchen Fort Worth,VA
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"i would like to say that i am very impressed with all of your staff everyone is very nice i do not get that because the stereotyping at most places you will always have my business thank you again and may your store always thrive "
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By: martin granbury,TX
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"I was very pleased and impressed with the knowledge and professionalism that was shown to me by Duston Hamilton. He helped me pick out the bike that will suit my needs best and did not put a lot of pressure on me to purchase that day and I just wanted you to know that when I buy my bike it will most definitely be from him because none of the other dealership's sales reps treated me with the respect that he did."
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By: Joanna Denison,TX
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"My wife Beth and I bought an 05 Fatboy and an 05 Sportster and we could not have been more satisfied. I was impressed with J.W. in sales and especially Brandy in financing. both of them made this sale very easy. We went to Fort Worth Harly from Arkansas due to the fact that they had more new Harleys on their showroom floor than the other two dealers in Arkansas combined. We will do business with Fort Worth Harley-Davidson again."
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By: Robert Judsonia,AR
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"I have been hanging out at Ft. Worth Harley for a few years now and I come to enjoy the atmosphere and the employees. From the parts people, the motor clothes gals and the employees who helped me with my insurance. I give them all a 5 Star. They deserve it, real good people to deal with. Also a nice place to stop, have a cool drink, grab a hot dog and shoot the breeze."
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By: Anonymous fort worth,TX
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"Thank You to Don Smith for your continuous and generous support of the FW HOG Chapter."
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By: David Fort Worth,TX
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"Bought a Big Dog chopper. Best customer service I have ever received. They now have all of my bike business.
SIMPLY GREAT!!!!"
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By: Bob Odessa,TX
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"THE PEOPLE IN PARTS DONT KNOW THE PRODUCT VERY WELL AND ALWAYS ACT LIKE YOU HAVE RIUNED THEIR DAY TALKING TO THEM. OTHER THAN THE PARTS I WILL STILL TRADE WITH YOUR FW STORE"
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By: KEN WEATHERFORD,TX
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